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Please pick your order destination from the drop-down menu below and we’ll tell you how much the shipping costs are.
If you are ordering goods worth 50 Euro or more, shipping within Germany is free for you. For all other EU-countries shipping is free for order values over 100 Euro.
We will ship your order as an insured package with DHL or DHL Express.
Once we have passed your shipment to DHL, you will receive an email with the parcel number to track your order. You can then check the status of your shipment here.
CLIMATE FRIENDLY SHIPPING
Since environmental protection is very important to us, we send all orders with the DHL GoGreen service. Accordingly, your package is 100% CO2-neutral, because DHL invests in climate protection projects, which are certified to internationally recognized standards, to offset the costs associated with the transport CO2 emissions. For more information please click here.
Once we have received your order we will process it immediately, of course. Products in stock are normally shipped within 2 business days after receipt of the order. If you have selected the payment option "prepayment", we send the goods once we received the full purchase price.
With standard shipping within Germany, DHL delivers your package in 1-2 business days. If you’re in a hurry and thus have selected DHL Express shipping, you will get your goods on the very next business day after your order, when it is placed weekdays before 5 p.m. Please note that express shipping is available for shipping addresses within Germany only.
Deliveries outside of Germany are sent by DHL Paket International Premium. Thereby your package takes priority and is always transported by the fastest means possible. The delivery times depend on the destination country and can be between 2 to 14 business days. For more information on this please go to DHL.
DELIVERIES OUTSIDE THE EUROPEAN UNION
Import duties may apply for goods supplied outside the EU. We are not financially responsible for these possible costs. For further information, please contact your local customs office.