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If you are not satisfied with your purchase, you can of course exercise your right of return. For a full refund you simply have to send the goods back to us within 14 days of receipt. Please contact us in advance at firstname.lastname@example.org and let us know that you would like to make use of your right of revocation. To improve our products and our service, we would highly appreciate, if you also tell us the reason for returning the item. Please send the return to the following address:
VATTER FASHION GMBH
c/o Nakami Lounge GmbH
The cost for returning the item to us, however, is your responsibility. Please note that the item is your responsibility until it reaches us. For your own protection we recommend that you send the return as a traceable parcel using a delivery service, which insures you for the value of the goods.
In order to receive a full refund for the articles, they must be unworn and in their original condition. So please stick to the following guidelines:
• Please do not remove or damage the original labels..
• For hygienic reasons please keep your underwear on during fitting.
• Please avoid contamination during the fitting (e.g. smoke smell).
• Please return the item in its original packaging with a protective outer packaging to avoid damage in transit.