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1. Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The right of withdrawal shall be fourteen days from the date on which you or a third party nominated by you, other than the carrier, have taken physical possession of the goods. In the case of a purchase contract for several goods that you have ordered within a single order, and which were delivered separately to you, the right of withdrawal shall be fourteen days from the date on which you or a third party nominated by you, who is not the carrier, have taken physical possession of the last product.
To execute your right of withdrawal, you need to inform us (VATTER online store, Vatter Fashion GmbH, Maistrasse 45, 80337 Munich, Email: firstname.lastname@example.org) by means of a clear statement (e.g. a letter sent by mail or email) about your decision to withdraw from this contract. You can use the attached sample withdrawal form for this, which is however not compulsory.
In order to meet the cancellation period it is sufficient if you dispatch the statement about the execution of your right of withdrawal before the withdrawal deadline.
2. Consequences of withdrawal
If you withdraw this contract, we have to pay back all the payments received from you, including shipping costs (with the exception of the additional costs that arise from the fact that you chose a different method of shipping than the favorable standard shipping offered by us), without delay and latest within fourteen days from the date on which the notification of your cancellation of this contract with us is received. For this repayment we use the same method of payment that you used in the original transaction, unless something else has been explicitly agreed with you; in any case you are not charged any fees for this repayment.
We may withhold the reimbursement until we have received the returned goods, or until you have provided proof that you have returned the goods, whichever is the earlier.
You have to return the goods promptly and in any event not later than fourteen days from the date on which you informed us about the cancellation of this contract to the following address:
c/o Nakami Lounge GmbH
The deadline is met, when you dispatch the goods before the deadline of fourteen days. You bear the direct costs of returning the goods.
You only have to pay for any loss in value, if this loss in value is due to a handling of the goods, which is not necessary to examine the nature, characteristics and functioning of the goods.
Examination of the nature, characteristics and functioning refers to the testing and evaluation of the goods, as it is possible and common in a retail store. For goods that are intended for direct skin contact, we ask you to take the necessary hygiene precautions and to always wear your own slip while trying them on. Please make always sure that our product is intact, was not notably worn, and arrives back at us if possible with original label/hangtag and original packaging. Please use a protective outer packaging for shipping. If you no longer have the original packaging, please arrange a suitable package with sufficient protection against transportation damage.
3. Exclusion of withdrawal rights
The right of withdrawal does not apply to contracts for the delivery of sealed goods, which are unsuitable to return for reasons of health protection or hygiene if their seal has been removed after the delivery.
End of cancellation policy